PRIVACY POLICY

WEBSITE TERMS, CONDITIONS AND PRIVACY STATEMENT

Doctors One Solution will not license, disclose, sell or otherwise share information gathered on or through this website except as required by law or otherwise described in this Terms, Conditions and Privacy Statement.

LEGAL REQUIREMENTS

Use and disclosure of health information and patient records (“health information”) is subject to extensive United States Federal and State regulation, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Each Doctors One Solution solutions Customer and each program or website User agree to comply at all times with their respective obligations under HIPAA, all regulations promulgated thereunder from time to time and all other applicable Federal and State laws and regulations. While Doctors One Solution provides an infrastructure for effective storage, retrieval and distribution of health information, making medical and/or legal determinations on disclosure, sharing and distribution of information is solely the responsibility of Customers, Users, and their advisors.

SECURITY

Doctors One Solution takes many precautions to protect our Customers’ information. When customers submit sensitive information through our website we protect it both online and offline. On-line we are using encryption authentication (such as passwords and SecurID), and a firewall to protect our Customers’ data. Off-line we protect the data through both physical and operating system security.

ACCESS

Access to health information and patient information will be strictly controlled by passwords, and in some cases authentication devices and PIN numbers, issued to individual program or website Users. It is the responsibility of each User to maintain secrecy of passwords, PIN numbers and other security measures at all times to prevent unauthorized use and access. Customers and Users shall indemnify Doctors One Solution from and against all liability, loss or damage arising from unauthorized use of User passwords, PIN numbers, and/or authentication devices, unless such unauthorized use is solely attributable to the gross negligence or willful misconduct of Doctors One Solution.

MISUSE AND TERMINATION

Misuse of Doctors One Solution information via hacking, spamming, solicitations (whether commercial or non-commercial), or transmission of information that is harmful, obscene, harassing, libelous or illegal is strictly forbidden. Any such activity, and any other violation of this Terms, Conditions and Privacy Statement may result in termination of applicable services by Doctors One Solution to the Customer or User without notice and entitle Doctors One Solution to all other remedies available under applicable law. Without limiting the generality of the foregoing, termination may also result if Doctors One Solution has reason to believe that a Customer or User is not in compliance with laws governing privacy or disclosure of health information or that a patient consent has been withdrawn or revoked.

COOKIES/LOG FILES

This website may use a feature of your internet browser called a cookie. Cookies are small files that your Web browser places on your computer’s hard drive. We use cookies to let us identify your computer and/or IP address for web traffic analysis purposes. We use IP addresses to analyze trends, administer the site, track user movement, and log information for security purposes. IP addresses are not linked to personally identifiable information, and are therefore unusable for health information security purposes. The cookie will not allow access to any secured areas of our site; these will always require a password.

LINKS TO EXTERNAL SITES

This website may contain links to other sites. Please be aware that Doctors One Solution is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

MEMBER COMMUNICATIONS

Existing Customers and individual program and website Users will occasionally receive information about products and services. We respect the privacy of our clientele and offer the option not to receive these optional types of communications. We reserve the right to communicate with our Customers for support purposes or such other reasons that we feel are required.

CORRECTING / UPDATING PERSONAL INFORMATION

If a Customer or User’s contact information changes or if they no longer desire our service, we will correct, update or remove that Customer or User’s personal/demographic data provided to us. Please inform us in writing of any contact information changes, or submit the changed information through the Support or Client Update website links.

NOTIFICATION OF CHANGES

Doctors One Solution will post any changes to these Terms, Conditions and Privacy Statement on this page.

QUESTIONS?

If you have questions regarding our privacy policy or other internet-system usage conditions, please call us at 855-255-3318. We will be glad to answer any questions you may have.